Terms & Conditions

  • All of my prices are in AUD. All income tax, currency conversion fees,  and transaction fees are built into my prices, so what I quote will be what you pay.

  • All commissions will be invoiced via email and have a 30 day payment window. Any un-paid invoices will be cancelled after this 30 day period. 

  • For commissions over $100AUD, I accept a 50% partial payment up front, and the rest to be paid upon completion and approval of my sketch.

  • I do not start working until I receive at least a partial payment. 

  • Commissions will be sent out via email. I do not offer printed commissions. If you do plan to print your commission, please advise me ASAP so I can provide you with a print-friendly CMYK version of your piece. Also feel free to send me a photo of the finished work, I love seeing them! 

  • I work on commissions based on the order of which I am paid for them unless specified otherwise. If you have any deadlines you need to keep, please advise me ASAP so I can plan around you!

  • My average turn-around for small to medium commissions is 1-2 weeks. For bigger pieces, please allow around 4 weeks, maybe more depending on the size. 

  • I do post progress videos and WIP shots of my current work online (because these days, being active on social media is a must). If you do not wish me to do so with your piece, please advise me ASAP. 

  • I generally like to get client feedback as I go along, so you will receive the following WIP images for approval:

    • Finalised Sketch

    • Finished Line Art

    • Completed Colours​

  • I will not continue your piece until you give approval to do so. Images will be sent via social media unless you specifically ask for them to be sent via email instead.​

  • If you wish for alterations on a final piece, please note that after the first one, I charge an extra AUD$15 per alteration. The exception to this is if you have provided a clear and easy-to-see reference for your character and I have made a mistake (hey, sometimes it happens)

  • Speaking of reference images, I would very much appreciate being sent visual references for the character(s) you'd like me to draw. If you don't have a reference, I am happy to work from a detailed written description or a mood board-style collection of photos (something like a Pinterest board), though expect some creative liberty- I really like designing characters!

  • If you are using game screenshots as a reference, please provide me with at least the following:

    • Front-facing full-body screenshot​

    • Back-facing full-body screenshot

    • Facial close-up screenshot

    • Close-ups of any details you would specifically like included in your portrait. 

©Sandra Gibson 2019